Icemat-RMA - SteelSeries

We are committed to helping all our valued customers experiencing problems with their products.

When you wish to return a product to SteelSeries, you will go thru the following 4 steps;

1. Complete the form on this page.

2. We will e-mail you a RMA number and a return address.

3. You must return the product to the appointed address with the RMA number CLEARLY shown on the package.

4. We will send you an e-mail with a track&trace number when the replacement product is shipped.

Do you need help? Feel free to contact us at rma@steelseries.com , we will be happy to help you.

Your first and last name*

Streetname & number*

Zip code*

City*

State

Country*

Phone number (daytime)*

E-mail address*


Which product do you wish to return*

10001 - Icemat Transparent Original

10002 - Icemat Black Original

10005 - Icemat Black 2nd Edition

10011 - Icemat Purple 2nd Edition

10012 - Icemat Blue 2nd Edition

10013 - Icemat Silver 2nd Edition

10014 - Icemat Green 2nd Edition

10015 - Icemat Yellow 2nd Edition

10016 - Icemat White 2nd Edition

10017 - Icemat Red 2nd Edition

10060 - Icemat Siberia Headset (white)

10064 - Icemat Siberia Black Headset (black)

10062 - Icemat Siberia USB (white)

10066 - Icemat Siberia Black USB (black)

10061 - Icemat Siberia USB Soundcard (white)

10065 - Icemat Siberia Black USB Soundcard (black)

10063 - Icemat Siberia -Skype Edition- (white)

10067 - Icemat Siberia Black -Skype Edition- (black)

10070 - Icemat Siberia In:Ear Headset (white)

10071 - Icemat Siberia In:Ear Black Headset (black)

10074 - Icemat Siberia In:Ear PSP (white)

10075 - Icemat Siberia In:Ear Black PSP (black)

10007 - Bundle: Icemat Black 2nd Edition + IME 4.0

10020 - Bundle: Icemat Purple 2nd Edition + IME 4.0

10021 - Bundle: Icemat Blue 2nd Edition + IME 4.0

10022 - Bundle: Icemat Silver 2nd Edition + IME 4.0

10023 - Bundle: Icemat Green 2nd Edition + IME 4.0

10024 - Bundle: Icemat Yellow 2nd Edition + IME 4.0

10025 - Bundle: Icemat White 2nd Edition + IME 4.0

10026 - Bundle: Icemat Red 2nd Edition + IME 4.0


Description of the problem*

Place of purchase*

Date of purchase*

Order ID (if you purchased directly from Icemat)