IMPORTANT NOTICE:
Please read this RMA FAQ before you proceed.
Looking for Icemat RMA? Click here.
We are committed to helping all our valued customers experiencing problems with their products.
When you wish to return a product to SteelSeries, you will go thru the following 4 steps;
1. Complete the form on this page.
2. We will e-mail you a RMA number and a return address.
3. You must return the product to the appointed address with the RMA number CLEARLY shown on the package.
4. We will send you an e-mail with a track&trace number when the replacement product is shipped.
Do you need help? Feel free to contact us at rma@steelseries.com, we will be happy to help you.